As per our upgrade policy, if you have purchased Globodox within the last 1 year of the Version 7 release date – or have an active upgrade and support license at the time of the Version 7 release – you will be able to upgrade to Version 7 for free!
The upgrade process
We would highly recommend that you backup your existing database and documents before proceeding with the upgrade. The upgrade process is very safe but it always a good practice to backup your databases before an upgrade.
When you decide to upgrade to Globodox 7, you must download and run the Version 7 upgrade setup (keep checking this blog to know when it is available). This will upgrade your existing installation of Globodox to Version 7 (you should not uninstall your existing version before installing this new version). After upgrade when you run Globodox for the first time, you must login as superadmin and open each Globodox DB so that each DB is upgraded. After this, you can run the Globodox upgrade setup on other machines (in case you have a multi-machine setup).
Note: Please do not use the full setup to update an existing installation of Globodox. Also, you must not uninstall an existing version and attempt to install the latest version of Globodox using the Full Setup. This will not work. You will need to wait for the update setup in order to upgrade your existing installation.
Also there is no need to get a new registration key or to re-register. Just start Globodox as usual and continue using it!
Stay tuned in to the ITAZ blog to learn more.
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The Itaz support team has been exceptional. Their quick responses, personal emails and follow ups to the few issues I’ve encountered have always been much more than I expected. Any time there has been an issue they have quickly fixed the problem and updated the entire application with new code to totally address the issue.
— , USA