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FAQ - Licensing

Frequently Asked Questions (F.A.Q.) about doQuments and related topics.



1 When and how shall I receive the license? top
A You will receive a registration key by e-mail within 24 hours of purchase.
2 Does a doQuments license require activation over internet? top
A No.
3 Does a doQuments license require payment of monthly or yearly fee for renewal? top
A

No, doQuments licenses are perpetual licenses and there are no monthly or yearly renewal fees. So you can continue to use the version of doQuments you have purchased for as long as you want. There is no time limit for doQuments licences.

However if you wish to upgrade to a newer version of doQuments after your free 1 year upgrade period is over, you can do so by purchasing upgrade licenses.
4 Are the licenses transferrable? top
A Yes. However you will need to first contact us at support@itaz.com with details including reason for transfer.
5 How many licenses do I need to buy? top
A If you are ordering the Professional edition, you need to buy one license for each machine on which you intend to install doQuments. For example if you will be installing doQuments Professional Edition on 10 machines then you need to purchase 10 licenses of doQuments Professional Edition. Concurrent licenses are available for doQuments Enterprise edition only.
6 What is a concurrent license? top
A A concurrent license allows you to install doQuments Enterprise Edition on as many machines(on the same local area network) as you need as long as the number of users simultaneously logged onto doQuments does not exceed the number of concurrent licenses you own.
For example, if you will be installing doQuments Enterprise Editon on 10 machines but not more than 5 users are likely to be simultaneously logged on to doQuments at any given time, then you only need to purchase five user licenses of doQuments Enterprise Editon.
7 What about upgrades/bug fixes of doQuments? top
A All doQuments customers receive free email support for a period of one year from the date of purchase. All doQuments customers also receive free bug fixes and all major and minor doQuments upgrades released within a period of one year from the date of purchase.
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doQuments Information Packet

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