ITAZ doQuments

FAQ - doQuments Support

Frequently Asked Questions (F.A.Q.) about doQuments and related topics.

1 Does a person need some training for using doQuments?
A No. A couple of hours to be spent in the beginning are sufficient for getting acquainted with doQuments.
2 Does doQuments provide in-built help for users?
A

Yes, a comprehensive help file is shipped with doQuments. Help about any feature/tool in the application can be accessed by clicking on the Help button.

3 Is there any after sales support provided to users?
A doQuments customers get free e-mail support for 1 year from the date of purchase.
4 What is the e-mail address for sending any support related queries?
A

To report any bugs or other problems please contact us through our support form located at... http://www.itaz.com/support/

For any support related queries, suggestions, requests for enhancements please send an email to support@itaz.com.

5 Is there any support provided over telephone?
A Yes, doQuments customers also get free phone support for 1 year from the date of purchase, provided calls are initiated by the customers.