| 1. |
What is doQuments Edition Upgrade License? |
 |
| A |
A doQuments Edition Upgrade License enables you to upgrade from one edition of doQuments to another edition of doQuments.
For e.g.: doQuments Professional Edition 4.0 to doQuments Enterprise Edition 4.0 |
| 2. |
Why would I purchase doQuments Edition Upgrade Licenses? |
|
| A |
You would purchase Edition upgrade licenses if after purchasing a particular doQuments Edition you realize that you need the features which are only available in a higher doQuments Edition.
For example, you may purchase doQuments Professional Edition licenses and then realize that you need features which are available in doQuments Enterprise Edition. In this case you can upgrade your doQuments edition (i.e. from Professional to Enterprise) by purchasing appropriate Edition Upgrade Licenses. |
| 3. |
Who can purchase doQuments Edition Upgrade Licenses |
|
| A |
Edition Upgrade is only possible if you are using the latest version of doQuments. Therefore…
You can purchase Edition Upgrade Licenses only if…
a) You have purchased doQuments licenses less than one year ago
OR
b) You have purchased doQuments Upgrade+Support Licenses less than one year ago |
| 4. |
It’s been more than one year since I purchased doQuments licenses (or doQuments Upgrade+Support Licenses) and I now want to upgrade to a higher edition of doQuments. How do I go about this?
|
|
| A |
In this case, you must first upgrade to the latest version of doQuments. For this you will need to first purchase Upgrade+Support Licenses (see FAQ here). You can then purchase the Edition Upgrade Licenses. |
| 5. |
How many doQuments Edition Upgrade License do I need to purchase? |
|
| A |
You will need to purchase as many doQuments Edition Upgrade Licenses as the number of doQuments licenses you currently own. |
| 6. |
What are the different types of doQuments Edition Upgrade licenses available? |
|
| |
The following doQuments Edition Upgrade licenses are currently available…
Upgrade from Standard Edition to Professional Edition
Upgrade from Standard Edition to Enterprise Edition
Upgrade from Professional Edition to Enterprise Edition
Upgrade from Enterprise Edition View Only Access to Enterprise Edition Full Access |
| 7. |
Will purchasing doQuments Edition Upgrade licenses extend my support period? |
|
| |
No purchasing doQuments Edition Upgrade Licenses will not extend your support period. To extend your support period you must also purchase doQuments Upgrade+Support licenses. |
| 8. |
How do I order doQuments Edition Upgrade licenses? |
|
| |
You can purchase the doQuments Edition Upgrade licenses by following the link below
http://www.itaz.com/doquments/order_upgrade.php#edition_upgrade |
| 9. |
What type of upgrade license do I need? |
|
| |
The following chart will help you decide the type of upgrade licenses you need
| Period since doQuments licenses (or doQuments Upgrade+Support licenses) were purchased |
Wish to upgrade to… |
Upgrade Licenses Required |
| Less than one year |
Latest version of the same edition |
None |
| Less than one year |
Latest version of an higher edition |
Edition Upgrade Licenses |
| More than one year |
Latest version of the same edition |
Upgrade+Support Licenses |
| More than one year |
Latest version of an higher edition |
Upgrade+Support Licenses and
Edition Upgrade Licenses |
|
Support
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