| 1. |
What is Globodox Edition Upgrade License? |
 |
| A |
A Globodox Edition Upgrade License enables you to upgrade from one edition of Globodox to another edition of Globodox.
For e.g.: Globodox Professional Edition 4.0 to Globodox Enterprise Edition 4.0 |
| 2. |
Why would I purchase Globodox Edition Upgrade Licenses? |
|
| A |
You would purchase Edition upgrade licenses if after purchasing a particular Globodox Edition you realize that you need the features which are only available in a higher Globodox Edition.
For example, you may purchase Globodox Professional Edition licenses and then realize that you need features which are available in Globodox Enterprise Edition. In this case you can upgrade your Globodox edition (i.e. from Professional to Enterprise) by purchasing appropriate Edition Upgrade Licenses. |
| 3. |
Who can purchase Globodox Edition Upgrade Licenses |
|
| A |
Edition Upgrade is only possible if you are using the latest version of Globodox. Therefore…
You can purchase Edition Upgrade Licenses only if…
a) You have purchased Globodox licenses less than one year ago
OR
b) You have purchased Globodox Upgrade+Support Licenses less than one year ago |
| 4. |
It’s been more than one year since I purchased Globodox licenses (or Globodox Upgrade+Support Licenses) and I now want to upgrade to a higher edition of Globodox. How do I go about this?
|
|
| A |
In this case, you must first upgrade to the latest version of Globodox. For this you will need to first purchase Upgrade+Support Licenses (see FAQ here). You can then purchase the Edition Upgrade Licenses. |
| 5. |
How many Globodox Edition Upgrade License do I need to purchase? |
|
| A |
You will need to purchase as many Globodox Edition Upgrade Licenses as the number of Globodox licenses you currently own. |
| 6. |
What are the different types of Globodox Edition Upgrade licenses available? |
|
| |
The following Globodox Edition Upgrade licenses are currently available…
Upgrade from Standard Edition to Professional Edition
Upgrade from Standard Edition to Enterprise Edition
Upgrade from Professional Edition to Enterprise Edition
Upgrade from Enterprise Edition View Only Access to Enterprise Edition Full Access |
| 7. |
Will purchasing Globodox Edition Upgrade licenses extend my support period? |
|
| |
No purchasing Globodox Edition Upgrade Licenses will not extend your support period. To extend your support period you must also purchase Globodox Upgrade+Support licenses. |
| 8. |
How do I order Globodox Edition Upgrade licenses? |
|
| |
You can purchase the Globodox Edition Upgrade licenses by following the link below
http://www.itaz.com/globodox/order_upgrade.php#edition_upgrade |
| 9. |
What type of upgrade license do I need? |
|
| |
The following chart will help you decide the type of upgrade licenses you need
| Period since Globodox licenses (or Globodox Upgrade+Support licenses) were purchased |
Wish to upgrade to… |
Upgrade Licenses Required |
| Less than one year |
Latest version of the same edition |
None |
| Less than one year |
Latest version of an higher edition |
Edition Upgrade Licenses |
| More than one year |
Latest version of the same edition |
Upgrade+Support Licenses |
| More than one year |
Latest version of an higher edition |
Upgrade+Support Licenses and
Edition Upgrade Licenses |
|
