Globodox Mobile App Information





Introduction to the Globodox Mobile App

If you have not already downloaded the Globodox Mobile App, you can do so from the Apple iOS App Store or the Google Android Play Store.
1. What is the Globodox Mobile App?

The Globodox Mobile App lets you access documents stored in your Globodox installation via your mobile devices.

2. What is Globodox?

Globodox is a scalable, Windows-based document management software that enables medium or large organizations to securely manage and share documents. Extremely easy to deploy and use, Globodox is used by customers in over 50 countries.
Globodox features an integrated set of tools that lets you scan, index, search, secure and share documents and keep an audit trail. Using workflow, Globodox document management software helps you route documents electronically to help you automate your business processes.

3. Where can I download Globodox from?

You can download Globodox from http://www.itaz.com/download/

4. On what devices does the Globodox Mobile App work?

The Globodox Mobile App works on…
iOS Devices: iPhone, iPad and iPod Touch running iOS 6 or higher.
Android Devices: Mobile phones and tablets running Android Jelly Bean or Kit Kat.

5. Globodox Mobile App is asking for URL of the Server. What do I enter?

This would be the IP address or domain name of the machine on which Globodox is installed in Server mode. You must also specify the port number used by your Globodox installation. By default this is 5511.
Example:
If the IP address of the machine on which Globodox is installed is 192.168.0.5, then you would enter the Server URL as…
http://192.168.0.5:5511
If the URL of the machine on which Globodox is installed is globodox.mydomain.com, then you would enter the Server URL as…
http://globodox.mydomain.com:5511
If you do not yet have a working installation of Globodox then you can connect the Globodox Mobile App to your demo Globodox DB. See next question for details of this…

6. How can I see a demo of the Globodox Mobile App?

To see a demo of your Globodox Mobile App, without connecting it to your Globodox installation, enter your Server URL as…
http://demodb.itaz.com:5511
Enter both user name and password as demo (Note: Normally when using the demodb, Globodox Mobile App will automatically enter demo as the username and password for you).

7. Can Globodox Mobile App work with any version of Globodox?

Globodox Mobile App can only work with Globodox version 9 or higher. If you are using an older version of Globodox, you must first upgrade your installation to the latest version of Globodox. If you are currently not eligible to a free upgrades, please contact us at support@itaz.com to learn how you can purchase upgrade licences.

8. How much does the Globodox Mobile App cost?

Globodox Mobile App is currently being made available free of cost.

9. Can I use the Globodox Mobile App to access documents from my in-premise installation of Globodox when I am out of the office (i.e. can it connect to my in-premise Globodox installation via the Internet)?

Yes, this is possible. For this to work, you must ensure that your in-premise installation of Globodox is accessible via the Internet. In technical terms this means that your Globodox installation must be on a machine which is accessible from the Internet via a Public Static IP address and firewalls on that machine and your network must allow incoming connections over port 5511 (Note: You can easily configure your Globodox installation to work with another port instead of the default port 5511).

10. Does Globodox Mobile App communicate securely with my in-premise Globodox installation?

Globodox Mobile App can connect with your in-premise Globodox installation over HTTP or HTTPS (HTTPS is more secure). You will need to configure your Globodox installation to use HTTPS instead of HTTP.

11. Does Globodox Mobile App work help me manage files which are stored on my phone (e.g. photos etc.)?

No, Globodox Mobile App does not manage files stored on your phone or other mobile devices. The Mobile App is a companion app to existing Desktop and Web clients of Globodox. It connects to your Globodox installation (most likely present on a server in your office) and lets you search for and view documents in of your Globodox DBs. Of course you can only access documents and data that you are authorized to view.

12. Does Globodox Mobile App let me store documents on a Cloud Service and then search and view them?

No currently Globodox Mobile App does not work with any Cloud Service. This functionality will be enabled when we start offering a cloud hosted version of Globodox. Currently the App can only connect to your in-premise installation of Globodox.

Note: If your Globodox installation uses Active Directory Authentication, then you will not be able to use the Globodox Mobile App to connect to that installation.
More questions?
Just drop a line to support@itaz.com and we will get back to you as soon as possible.